Plankton Suite
Complete event ticketing platform featuring Box Office ticket sales management and Check-In app with QR code scanning for seamless event entry
Client
Plankton Events
Duration
5 months
Year
2023
The Challenge
Event organizers struggled with fragmented ticketing solutions that required multiple disconnected systems for ticket sales, payment processing, and event check-in. Manual processes at event entrances created long queues and poor attendee experiences while making it difficult to track attendance and prevent ticket fraud.
Event organizers used separate systems for online sales, box office operations, and door management
Manual ticket verification at event entrances created bottlenecks and long wait times
Ticket fraud and counterfeiting were difficult to detect without integrated validation systems
Real-time sales analytics and attendance tracking were unavailable during live events
Offline functionality was crucial for venues with unreliable internet connectivity
The Solution
We developed Plankton Suite, a comprehensive two-app ecosystem built with Flutter for native performance across platforms. The Box Office app handles ticket sales and management, while the Check-In app provides rapid QR code scanning for seamless event entry. Both apps work offline and sync automatically when connectivity is restored.
Box Office Management
Complete ticket sales system with inventory management, multiple payment methods, discount codes, and real-time sales reporting accessible from any device.
QR Code Check-In
Lightning-fast QR code scanning with instant validation, duplicate detection, and offline capability ensuring smooth entry even without internet connectivity.
Real-Time Analytics
Live dashboards showing ticket sales, attendance rates, revenue tracking, and capacity management updated in real-time across all devices.
Fraud Prevention
Encrypted QR codes with unique identifiers, duplicate ticket detection, and centralized validation preventing counterfeit tickets and unauthorized entry.
The Results
Plankton Suite transformed event management for organizers across South Africa, dramatically improving operational efficiency while enhancing the attendee experience through faster check-in times and reduced queuing.
"Plankton Suite eliminated our biggest pain point—long queues at the door. The QR scanning is incredibly fast, and the offline capability means we never worry about internet issues. Our attendees love the smooth entry experience."
James Mitchell
Event Director, Plankton Events
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