TRIGGERSA
Emergency services platform connecting users with armed response, medical services, and emergency assistance through real-time GPS tracking and instant dispatch coordination
Client
Trigger Security Services
Duration
7 months
Year
2022
The Challenge
In emergency situations, every second counts. Traditional emergency response systems relied on phone calls where panicked callers struggled to communicate their exact location and situation details. Security companies needed a modern solution that could provide instant location data, situation context, and direct communication with response teams.
Emergency callers often couldn't accurately describe their location under stress
Phone-based systems required manual address entry and verification, wasting precious time
Dispatch centers lacked real-time visibility into responder locations and availability
No way to track response progress or estimated arrival times for anxious users
Multiple emergency services (armed response, medical, roadside) operated on separate systems
The Solution
We developed TRIGGERSA, a mission-critical emergency services platform built with Flutter for reliable cross-platform performance and Firebase for real-time synchronization. The app automatically transmits GPS coordinates with panic button activation, enabling instant dispatch to the nearest available responder with live tracking throughout the response.
One-Touch Emergency Activation
Single-tap panic button instantly alerts response teams with automatic GPS location transmission, eliminating the need for verbal communication in high-stress situations.
Real-Time GPS Tracking
Live location sharing between users and responders with turn-by-turn navigation, ETA calculations, and continuous position updates ensuring fastest response times.
Multi-Service Integration
Unified platform supporting armed response, medical emergencies, and roadside assistance with intelligent routing to appropriate service providers based on situation type.
Dispatch Coordination
Advanced dispatch system with responder availability tracking, automatic assignment algorithms, and real-time communication channels between control room and field units.
The Results
TRIGGERSA revolutionized emergency response operations, dramatically reducing response times and improving outcomes through instant GPS-based dispatch and real-time tracking capabilities.
"TRIGGERSA has been a game-changer for our emergency response operations. The instant GPS location and real-time tracking have cut our response times by more than half. In emergency situations, those saved minutes can mean the difference between life and death."
David Kruger
Operations Director, Trigger Security Services
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